Why Guest Reviews and Profitability Go Hand in Hand with Adam Sanders at Killer Burger

Send us Fan MailAdam Sanders, CFO of Killer Burger, joins Zack Oates to talk about the connection between guest experience and profitability. Coming from a finance and technology background, Adam shares how data, operational discipline, and hospitality all work together to drive long-term restaurant success. He also explains why the little things, from greeting guests to checking order accuracy, matter more than ever in today’s restaurant environment.Zack and Adam discuss:Why guest experience predicts future profitability How Killer Burger approaches hospitality in fast casual Balancing speed of service with order accuracy Creating memorable dine-in and off-premise experiences Why kiosks can improve guest satisfaction The operational impact of small guest interactionsThanks, Adam!Links:https://www.linkedin.com/in/adamcharlessanders/https://www.linkedin.com/company/killerburger/https://www.instagram.com/killerburger/?hl=enhttps://killerburger.com/