Why Health Insurance is Broken - A Conversation with Neal Shah

Why is America’s health insurance system so dysfunctional—and what can be done about it? Andrew sits down with Neal Shah, author of Insured to Death, to break down the true scale of insurance denials, administrative waste, and the human toll of a broken system. They dive into real-world strategies for fighting back (including free AI tools like Counterforce Health), the growing role of technology and innovation, and bold ideas for meaningful reform.Plus, Neal shares how his eldercare platform, CareYaya, is connecting healthcare students with families in need—offering hope for a more humane, affordable, and efficient future in healthcare.Resources mentioned:Counterforce Health – free AI tools to fight health insurance denialsCareYaya – affordable, student-powered eldercare