Why Healthcare Is Losing Public Trust & How to Rebuild It | Health Systems Researcher's Take episode artwork

EPISODE · Apr 20, 2026 · 1H 11M

Why Healthcare Is Losing Public Trust & How to Rebuild It | Health Systems Researcher's Take

from The Care We Need · host Benes Companies

Dr. Demetria Bolden, health systems researcher at the University of Colorado Anschutz Medical Campus, breaks down why U.S. healthcare is losing public trust — and why it's not the fault of clinicians or patients. From cardiovascular disparities to the 8-minute visit, she traces how historically inherited systems create outcomes nobody intended, and what it actually takes to rebuild trust from the ground up.Key TakeawaysThe healthcare system wasn't designed to fail patients — it evolved that way, and understanding how matters more than assigning blameClinicians are measured on metrics that make genuine patient care structurally difficultTrust isn't lost in a single interaction — it's eroded by systems patients navigate long before they reach a doctorRebuilding trust requires curiosity first — asking why, not just fixing what's visibleReal change requires more than healthcare — policy, city planning, education and infrastructure all play a roleContact Dr. Bolden on LinkedIn: https://www.linkedin.com/in/demetriamcneal/DONATIONS: To support our cause or pay it forward to support our next podcast, donate $10 here: https://buy.stripe.com/dRm3cvflvfiE14UdbmaR200RESOURCES:KEYNOTE SPEECHES: Tenay is offering two dynamic keynote speeches:'Winning The War On Complex Illness' helps health, wellness, and human services organizations ask the right questions to optimize their teams' cohesion and clients' health outcomes.'Heal or Die' geared to empower complex illness sufferers with the mindset and lessons Tenay used to go from bedridden to thriving in family and business.GO TO: tenaybenes.com/speaker to learn more or book Tenay for your next event.CONSULTING: Consulting Services to help health, wellness, and human services organizations, corporations, and practices optimize their systems to improve client and team outcomes without spending a ton of money or rebuilding from scratch.GO TO: BenesCompanies.com to learn more and submit your request for proposals.HEALTH-TECH LAUNCH: The Care We Need is new platform designed to streamline the matching and intake process for clients and providers alike. Think "Thumbtack for Healthcare"GO TO: BenesCompanies.com to sign up for our newsletter, be the first to know about user testing opportunities, product launch, patient and provider signups, and investment opportunities. CONTACT:https://benescompanies.com/links/DISCLAIMERS: We receive a small kickback if you use these links to purchase these products. The opinions expressed by guests on this podcast do not necessarily reflect the opinions of the host or of Benes Companies and does not constitute personalized health advice. To obtain personalized health advice, consult a professional directly.

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Why Healthcare Is Losing Public Trust & How to Rebuild It | Health Systems Researcher's Take

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