Why HVAC Techs Leave and How to Make Them Stay - Danielle Wernert

Danielle Warnert of Upskilled Consulting shares proven strategies to stop the revolving door of technician turnover and build training programs that create loyal, skilled employees who actually stick around.• Including field experience from week one prevents tech disappointment and improves retention• Building robust career paths and technician scorecards shows clear progression opportunities • Creating training dashboards to track certifications, headcount, and employee tenure spotlights retention issues• Asking technicians what they want to learn rather than assuming their training needs• Gamifying training engages hands-on learners better than traditional classroom settings• Technician turnover costs $50,000-$70,000 per employee when considering all factors• Training strategies should differ for small companies versus larger organizations with academies• Using Airtable or even Excel to create analytics that measure training effectiveness"You're never too small to invest in your training. That is so true. You could be two-person and you're not too small. It'll pay dividends if you do it right and you invest in it."🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners.🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgritTyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting