Why is customer feedback great for colleagues?

Send us Fan MailClaire Sporton Global Head of Customer Experience at Ardoq discusses why customer feedback is great for colleagues. The chat covers:Focusing on what can make a difference rather than the resultsHow do you get information and feedback into the hands of teams and team leaders to drive the change?How do you turn your CX programme into actionable insight that drives colleague and customer engagement?Not incentivising things that people can't influence #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

Episode metadata supplied by the publisher feed · Published Jan 15, 2023

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Send us Fan Mail Claire Sporton Global Head of Customer Experience at Ardoq discusses why customer feedback is great for colleagues. The chat covers: Focusing on what can make a difference rather than the resultsHow do you get information and feedback into the hands of teams and team leaders to drive the change?How do you turn your CX programme into actionable insight that drives colleague and customer engagement?Not incentivising things that people can't influence #theproductivityexper...