Why is it so hard to backup consumer SaaS products?

Daniel Rosehill, a self-described "backup anorak," joins us to discuss how difficult it can be to backup consumer SaaS services, such as Evernote. Daniel used to use EverNote on Linux, and sent a message to their support system on how to backup its data. They had no answer unless you were using it on Windows. We talk about Google Drive, Dropbox, and other consumer-grade cloud services, and how the challenges of backing them up should be a concern for any users of these platforms – not just backup anoraks. (An anorak is a slightly prejorative term that refers to someone who is interested in a not-so-leading idea – like backups.)