Why is learning at work so bad & how do we fix it with AI?

AI is reshaping work while corporate learning stays stuck. Compliance-first courses, born after Enron and locked into SCORM, waste time and budget. Companies spend $340B a year; 70% is forgotten within 24 hours. As automation threatens up to 800M jobs by 2030, workers need real upskilling-personalised, in-the-flow coaching, triage by need, and conversational support- not “click next” modules. Lori Niles-Hofmann has spent 20+ years inside L&D across banking, consulting, and marketing, leading large digital transformations and building data-driven frameworks that turn L&D from support to strategy. She’s published courses with 100K completions, serves on EdTech/HRTech boards, and wrote The Eight Levers of EdTech Transformation. Her ER “triage” insight—sparked by a chaotic airport-to-hospital day—explains how to prioritise skills, kill duplication, escape SCORM’s limits, and move to AI-powered learning coaches tailored to each person’s work.⏭️ Episode Highlights(03:12) – The compliance trap: Why early e-learning became "legal documents to protect the company" rather than actual learning(07:02) – Meet SCORM: The 25-year-old technical standard that has trapped corporate learning in "click next to continue" modules(12:22) – Lori's vodka-fueled revelation: How a hospital emergency room visit revealed the solution to broken workplace learning(15:06) – The triage model: Why learning should work like an ER- prioritized by need, personalized by context(18:28) – The AI future: Learning coaches that know your calendar, projects, and work context to provide just-in-time development🔗 Links & ResourcesEpisode transcript with more resources on the Mindset AI blogIf you enjoyed this episode, rate, follow, and share! It helps others stay ahead of the latest AI trends.Where to find Lori:LinkedIn Personal websiteHer consultancy The Eight Levers To EdTech Transformation Book🤝 We’re SocialStay in the loop—even when you’re not listening to this podcast.Jack HoughtonLinkedIn - https://www.linkedin.com/in/jack-houghton1/ TikTok - @jackschats Mindset AiMindset AI website - https://bit.ly/40lJr6B Newsletter - https://bit.ly/ITLnewsletter LinkedIn - https://www.linkedin.com/company/mindset-ai/ YouTube - https://www.youtube.com/@GetMindsetAI TikTok - @get.mindset.ai