Why Kindness in Leadership Matters: Lessons from 'The Mistakes That Make Us'

The blog post Today, I want to share a section from my book, The Mistakes That Make Us. I'm sharing an excerpt here in this post, and I'm also making it available as a podcast episode using an excerpt from the audiobook version. In this book, I explore how mistakes can actually be one of the best ways we learn and grow—whether it’s in business or life in general. The excerpt I’m about to share is from Chapter Three, where I talk about the importance of kindness. Often, we think that being "nice" is enough, but real kindness goes deeper. It’s not just about being pleasant or avoiding conflict; it’s about helping others—and ourselves—grow and improve through constructive action. In this chapter, I also touch on self-kindness, especially after making mistakes. We tend to be our own harshest critics, but kindness towards ourselves is crucial if we want to learn and move forward. If you find this excerpt helpful, I encourage you to check out the rest of the book, The Mistakes That Make Us (including this free sample offer). It’s packed with stories and lessons on how embracing mistakes can lead to greater success. So, let’s get into the reading.