Why Law Firms Are Getting Sued Over Their Own Marketing | John Henson

Most law firms assume their marketing is someone else’s problem.The agency handles it.The lead vendor handles it.The intake team handles it.Until the lawsuit shows up.In this episode, Brian sits down with John Henson for a conversation that starts with TCPA compliance and quickly turns into something much bigger.Because this is not really about regulations.It’s about how little most firms actually know about where their leads come from, how their marketing vendors operate, and the amount of risk hiding inside systems they barely pay attention to.John breaks down how law firms end up exposed without realizing it, why “more leads” can quietly become a liability, and how firms accidentally outsource responsibility while still being the ones left holding the bag.And honestly, some of the stories in this episode are a little wild.But underneath all of it is a bigger point.As firms grow, complexity grows with them. More vendors. More automation. More moving parts. And if nobody is asking hard questions, things can go sideways fast.If your firm is spending money on lead generation, intake, or marketing vendors, this episode is worth your attention.Because the problem usually starts long before the lawsuit does.Connect with JohnLinkedIn: https://www.linkedin.com/in/john-h-henson/Website: https://www.henson-legal.com/newsroom ____________________________________Brian Glass is a nationally recognized personal injury lawyer in Fairfax, Virginia.  He is passionate about living a life of his own design and looking for answers to solutions outside of the legal field.  This podcast is his effort to share that passion with others.Want to connect with Brian?Follow Brian on Instagram: @thebrianglassConnect on LinkedIn