Why Legal Ops is Critical to Deploying LegalTech In-House

Legal practitioners and legal ops professionals play complementary roles that, combined, are critical to the successful deployment of LegalTech solutions at a corporate. I sit down with Michiel Ypma, Group Head of Legal Operations and Finance at ABB, to talk about the role of Legal Ops in helping lawyers identify the problems that need solving, finding the right solutions, securing internal buy-in, and driving user adoption. As it turns out, legal practice has a lot to learn from MBA-style thinking about strategic planning and operations.  You can find Michiel at Michiel Ypma | LinkedIn *As always, views expressed our own*