Why “Love” Is the Missing Metric in Employee Experience

Why “Love” Is the Missing Metric in Employee ExperienceHost: Steve BoeseGuest: Marcus Buckingham, Leading Researcher on Strengths, Engagement, and Human Performance SummaryOn the latest At Work in America podcast episode, Steve Boese and Marcus Buckingham discusses the transformative power of love in the workplace. They explore how designing experiences rooted in love can drive productivity, loyalty, and human flourishing. Discover practical strategies to operationalize love and create environments where people thrive. Listen in! Chapters01:54 The Importance of Designing Positive Experiences05:40 Understanding Love as a Business Driver10:37 The Curvilinear Relationship of Experiences and Outcomes17:52 The Language of Love in HR20:18 The Future of HR23:58 Measuring Employee Sentiment29:44 The Five Feelings that Lead to Love34:50 Creating Flourishing Work Environments  Learn more about Design Love In HEREThank you for joining the show today! Remember to subscribe wherever you get your podcasts! The HR Happy Hour Network is sponsored by Workhuman. The role of HR is changing fast—and the leaders who move beyond administration into true business leadership will have the edge. Workhuman Live is where that shift becomes real. Four transformative days in Orlando built around the challenges HR leaders are facing now. With 65-plus standout speakers, you'll get practical, research-backed insights you can use immediately, honest conversations with leaders under the same pressure, and a human-first experience designed to energize – not exhaust. It's why 93% of past attendees left inspired—and why you need to be there this April 27-30. Register now at WorkhumanLive.com and use code HRHAPPYHOUR before March 31st to save 20%. That's HRHAPPYHOUR, all one word. Thanks for joining us.