EPISODE · Dec 23, 2025 · 42 MIN
Why Manufacturing Marketers Need to Focus On Customer Experience (CX)
from The Kula Ring · host Kula Partners
For the first episode in our 2025 Holiday Series we are looking back at our conversation with Augie Ray, Senior Research Analyst and Executive Advisor of Customer Experience at Gartner, about how CX is the most important aspect of marketing and how to focus on customers' unmet needs.
What this episode covers
For the first episode in our 2025 Holiday Series we are looking back at our conversation with Augie Ray, Senior Research Analyst and Executive Advisor of Customer Experience at Gartner, about how CX is the most important aspect of marketing and how to focus on customers' unmet needs.
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Why Manufacturing Marketers Need to Focus On Customer Experience (CX)
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