Why Manufacturing Marketers Need to Focus On Customer Experience (CX) episode artwork

EPISODE · Dec 23, 2025 · 42 MIN

Why Manufacturing Marketers Need to Focus On Customer Experience (CX)

from The Kula Ring · host Kula Partners

For the first episode in our 2025 Holiday Series we are looking back at our conversation with Augie Ray, Senior Research Analyst and Executive Advisor of Customer Experience at Gartner, about how CX is the most important aspect of marketing and how to focus on customers' unmet needs.

For the first episode in our 2025 Holiday Series we are looking back at our conversation with Augie Ray, Senior Research Analyst and Executive Advisor of Customer Experience at Gartner, about how CX is the most important aspect of marketing and how to focus on customers' unmet needs.

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Why Manufacturing Marketers Need to Focus On Customer Experience (CX)

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How long is this episode of The Kula Ring?

This episode is 42 minutes long.

When was this The Kula Ring episode published?

This episode was published on December 23, 2025.

What is this episode about?

For the first episode in our 2025 Holiday Series we are looking back at our conversation with Augie Ray, Senior Research Analyst and Executive Advisor of Customer Experience at Gartner, about how CX is the most important aspect of marketing and how...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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