Why “More Training” Doesn’t Improve Service Standards

from Hotel Soprana: A Year in Hotel Life · host Diana Soprana

Great service starts long before the first guest arrives.In this episode of the Hotel Soprana Podcast, ‪@DianaSoprana‬ and Karlis Vilbers explore why hiring the right people and training them properly is the foundation of consistent hospitality standards — and why many in-house training efforts fail to deliver real change.Would like to reach out to us? Send us an email [email protected].

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This episode is 20 minutes long.

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This episode was published on January 16, 2026.

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