Why MSPs Screw Up Hiring

Are you burning precious management calories on hiring, only to find candidates that don't fit your MSP's culture or pace? In this episode we talk with James Bier (Co-Founder of VAR Staffing) about recruitment, retention, and building processes to help scale your MSP. James explains the critical difference between "active" and "passive" candidates , why generic job postings often fail , and how to apply the Moneyball philosophy to find undervalued talent that drives growth. In this episode, we cover:Active vs. Passive Candidates: Why the best talent isn't replying to your LinkedIn ads Vetting Tactics: How to use scenario-based testing to spot "paper tigers" who can't actually troubleshoot Hiring Hacks: Why you should look for community college grads, collegiate athletes, military veterans, and Eagle Scouts The "Moneyball" Strategy: How to identify one-or-two tool players who can still score runs for your business Gen Z & Remote Work: Navigating the new demands for 100% remote roles Show Notes: Complete Notes and LinksAbout How to MSPHow to MSP is the weekly podcast for Managed Service Provider owners and operators who want to grow, scale, and exit on their terms. Host Andrew Moore — Founder of Ridgeview Advisors — interviews MSP operators, advisors, and investors on the topics that actually move the business: EOS implementation, valuation and exit strategy, sales and marketing, service delivery, M&A, financial benchmarks, and operational excellence.Watch full episodes on the How to MSP YouTube channel.How to MSP is produced by Ridgeview Advisors and hosted by Andrew Moore.