Why Ombuds Are Essential for DSOs: Resolving Conflicts and Enhancing Dental Team Dynamics

Dina Lynch Eisenberg is a leading expert in conflict management and communication, serving as CEO of Happy Practice Consulting. With over 29 years of experience, she helps dental support organizations (DSOs) and single-practice dentists build trust, improve retention, and foster growth through effective conflict resolution. Her work enables teams to navigate difficult conversations that resolve issues while preserving relationships.Dina has designed transformative conflict management programs for global organizations, including Coca-Cola, Genentech, and Twitter, where she developed the first Ombuds program for a social media platform. Her innovative approaches have earned her recognition as a Boston Business Journal “40 Under Forty” leader and a Lifetime Achievement Award in conflict management.As an entrepreneur and author of Fiverr: The Essential Buying Guide, Dina’s expertise has been featured in Inc. and Entrepreneur magazines. She holds an Executive MBA from the Tuck School of Business and a Juris Doctor degree and has guest lectured at Harvard University, Harvard Law School, and taught graduate courses at UMass.Through engaging workshops and consulting, Dina equips leaders with practical tools to create inclusive, bully-free workplaces. By partnering with Dina, dental leaders can transform their practices into thriving, collaborative environments designed for long-term success.@thedsohygienist"Like" and "Subscribe"https://thedsohygienist.buzzsprout.comFollow me on LinkedIn: www.linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=christine-diehl-rdhmusic credit:  "Seize the Day" by Andrey Rossi