Why Pillar To Post Leads the Home Inspection Category

What does it take to lead a category-defining franchise in a cyclical industry? In this episode of Franchise Today, Stan Friedman sits down with Charles Furlough, President & CEO of Pillar To Post Home Inspectors. Charles shares how the brand continues to grow by focusing on franchisee performance, operational excellence, and a differentiated customer experience.The conversation explores scaling in the home services sector, navigating real estate market cycles, and why strong unit economics and franchisee support are the cornerstones of long-term system success.