Why Property Managers May Evolve Into Account Managers Focused On Service And Growth episode artwork

EPISODE · Feb 22, 2026 · 40 MIN

Why Property Managers May Evolve Into Account Managers Focused On Service And Growth

from PM Collective - The ART of property management · host Ashleigh Goodchild

Send us Fan MailWe compare city and regional hiring in NSW, dig into a candidate-driven market, and map how VAs and automation are reshaping PM roles. We lay out a practical path to flexible work, stronger culture, and a service model that builds trust in the business, not just one person.• NSW hiring contrasts between city and regional markets• Candidate-driven conditions and persistent PM shortages• Benchmarks for properties per head and why they stall• VAs removing admin layers and redefining field roles• PMs shifting toward account manager responsibilities• Building goodwill through audits and feedback loops• Tech focus on maintenance, tracking, and key management• Flexibility as the top lever for attraction and retention• Outcome-based rules for remote work and coverage• Standards that protect teams and set client expectationsIf you are located in New South Wales and want to connect with Carlie Barnett from Recruit & Consult, reach out to her on our Instagram. This podcast is kindly sponsored by Longreach This podcast is sponsored by PropertyMe.Australia's #1 Property Management Software. www.propertyme.com.au

Send us Fan Mail We compare city and regional hiring in NSW, dig into a candidate-driven market, and map how VAs and automation are reshaping PM roles. We lay out a practical path to flexible work, stronger culture, and a service model that builds trust in the business, not just one person. • NSW hiring contrasts between city and regional markets • Candidate-driven conditions and persistent PM shortages • Benchmarks for properties per head and why they stall • VAs removing admin layers and r...

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Why Property Managers May Evolve Into Account Managers Focused On Service And Growth

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This episode is 40 minutes long.

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This episode was published on February 22, 2026.

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Send us Fan MailWe compare city and regional hiring in NSW, dig into a candidate-driven market, and map how VAs and automation are reshaping PM roles. We lay out a practical path to flexible work, stronger culture, and a service model that builds...

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