Why PwC Is Investing in Human Skills During the AI Shift - Jeanelle Johnson, PwC

Jeanelle Johnson, Managing Partner at PwC, shares why their firm is making a deliberate investment in human skills now. As large language models reshape professional services, they argue that critical thinking, storytelling, curiosity, and relationship-building will determine who creates real value. This conversation explores PwC’s Human Skills Project and why knowledge alone is no longer a differentiator.  A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands