Why Raptor Encounter Works (and Triceratops Didn’t) (Ep. 51)

Jim Hill and Eric Hersey explore how Universal turned a high-maintenance animatronic failure into one of its most popular and shareable meet-and-greets with Raptor Encounter. From behind-the-scenes strategy to guest visibility, they break down what Triceratops Encounter taught Universal—and how that shaped the Jurassic Park experience we know today. The rise and fall of Triceratops Encounter, and why it never worked as a headline attraction How Raptor Encounter succeeded by being visible, fast, and built for social sharing Universal’s upcoming Epic Universe livestream and new Peacock documentary The Epic Ride Mega Movie Summer kicks off at Universal Hollywood with Jaws props and Jurassic World meet-and-greets Listener feedback: how to hack your Cabana Bay stay, plus an update on walk-around characters at Toothsomes Whether you're into classic Jurassic nostalgia or watching how Universal adapts its strategy, this episode is all about learning from the past to create blockbuster experiences. Support Our Sponsor: Be Our Guest Vacations Planning your next Universal vacation? Be Our Guest Vacations is a Platinum-level Earmarked travel agency with concierge-level service to make every trip magical. Their team of expert agents plans vacations across the globe, from Disney and Universal to cruises and adventures, ensuring you have the best possible experience without the stress. Book Now Learn more about your ad choices. Visit megaphone.fm/adchoices