Why Real-Time Operations Will Define Success in Hospitality - Josiah Mackenzie & Wil Slickers [Greatest Hits]

In this episode, originally published in March 2025, Josiah Mackenzie and Wil Slickers discuss the major shifts happening in the hotel industry now, the importance of real-time data, and innovative strategies for improving operations and profitability.(00:31) Josiah's recent career change(02:00) Building Hospitality Daily and market research(03:03) Challenges in the hotel industry(04:25) The shift towards operational efficiency(05:07) Future of the hotel and hospitality landscape(06:02) Moving beyond traditional metrics(07:06) Importance of profitability in hospitality(08:19) Real-time operations and data(10:50) Technology and data integration challenges(12:20) Steps for implementing new technology(14:27) High leverage points in operations(16:21) Staffing models(19:22) Diversifying revenue streamsThis is just an excerpt of the conversation Josiah and Wil had. Listen to the full episode on Slick Talk: Apple Podcasts, Spotify, or YouTube A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands