Why retention beats recruitment every time | Dan Simpson, CEO of Taziki's Mediterranean Grill | 012

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.How do you beat the restaurant industry labor shortage? By focusing on the people already working for you. In this employment landscape, team member retention is more important than ever before. We chat with Dan Simpson, CEO of Taziki's, which with nearly 100 locations and 3000 employees, manage to retain staff at a rate higher than the industry average. How? By developing a keen understanding of who works for them and what they can do to provide them with a career that is reflective of that. 00:00 Introduction and Guest Welcome00:12 Meet Dan Simpson: CEO of Ziki's Restaurant01:10 Ziki's Restaurant: A Mediterranean Diet Celebration03:52 Employee Retention Strategies05:09 Understanding Employee Needs11:23 Recruitment and Hiring Practices14:21 The Future of Work in Hospitality18:41 Exploring Micro Shifting25:34 Conclusion and Final ThoughtsSend us Fan Mail📲 Connect with usEmail usFollow on LinkedInMore 7shiftsSpotify | Apple Podcasts | Google PodcastsSubscribe to Food Runner, our Monthly Restaurant Newsletter7shifts on YouTubeFollow us on TikTokRead the 7shifts BlogAbout Us7shifts is a restaurant platform that helps operators and managers hire, train, schedule, pay and retain their restaurant teams. With an easy-to-use platform and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants.