Why Scoring 100% of Calls Is Not the Answer

from Call Center Confidential · host Trey_Briggs

In this enlightening episode, top industry trainer and thought leader Trey Briggs explores how scoring every call is not the answer to QA success. Trey offers industry-leading solutions based on a unique level of knowledge and expertise. Check it out!

Episode metadata supplied by the publisher feed · Published Jun 20, 2025

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Why Scoring 100% of Calls Is Not the Answer

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This episode is 17 minutes long.

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This episode was published on June 20, 2025.

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