EPISODE · Feb 23, 2016 · 52 MIN
Why Social Media Customer Service Is the New Marketing
from Social Pros Podcast
Jay Baer, President of Convince & Convert, joins his own Social Pros Podcast to discuss "Hug Your Haters" and why 80 percent of businesses think they are delivering great customer service but only 8 percent of those customers agree.
Embed this episode
NOW PLAYING
Why Social Media Customer Service Is the New Marketing
0:00
52:15
1×
No transcript for this episode yet
Similar Episodes
EP. 35 – Leveraging Voice and Media To Drive Customer Engagement
Feb 28, 2024 ·47m
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of Social Pros Podcast?
This episode is 52 minutes long.
When was this Social Pros Podcast episode published?
This episode was published on February 23, 2016.
Can I download this Social Pros Podcast episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!