EPISODE · Dec 17, 2018 · 13 MIN
Why Starbucks adding delivery could harm their experience
from The Knowledge Capital Podcast · host KnowCap Interactive
Recently Starbucks announced they were doing a deal with Uber and now they have capability of delivery. This podcast episode is diving into why delivery is potentially going to ruin the customer experience of going into Starbucks aka “The Third Space”.
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This episode was published on December 17, 2018.
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