Why the AI Revolution in Travel Depends on Payment Infrastructure episode artwork

EPISODE · Jul 16, 2025 · 49 MIN

Why the AI Revolution in Travel Depends on Payment Infrastructure

from The Skift Travel Podcast · host Skift

AI is rapidly reshaping the travel industry, but companies that want to fully leverage its potential must prioritize their payment infrastructure, says Jess Conroy, founder and CEO of ROH, a payment management platform for the hospitality sector. Conroy, who launched ROH two years ago, recently raised $9.2 million in a funding round led by Highgate Technology Ventures and Acrew Capital. Prior to ROH, Conroy launched Carats & Cake, a platform that provided assistance to couples looking to pay the upfront cost of wedding event venues. During a recent episode of the Skift Travel Podcast, Conroy talked about the critical role payments play as both the starting point and final touch of the guest experience – “payments are the infrastructure play,” she told Skift founder and CEO Rafat Ali. Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.

AI is rapidly reshaping the travel industry, but companies that want to fully leverage its potential must prioritize their payment infrastructure, says Jess Conroy, founder and CEO of ROH, a payment management platform for the hospitality sector. Conroy, who launched ROH two years ago, recently raised $9.2 million in a funding round led by Highgate Technology Ventures and Acrew Capital. Prior to ROH, Conroy launched Carats & Cake, a platform that provided assistance to couples looking to pay the upfront cost of wedding event venues. During a recent episode of the Skift Travel Podcast, Conroy talked about the critical role payments play as both the starting point and final touch of the guest experience – “payments are the infrastructure play,” she told Skift founder and CEO Rafat Ali. Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.

NOW PLAYING

Why the AI Revolution in Travel Depends on Payment Infrastructure

0:00 49:29

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of The Skift Travel Podcast?

This episode is 49 minutes long.

When was this The Skift Travel Podcast episode published?

This episode was published on July 16, 2025.

What is this episode about?

AI is rapidly reshaping the travel industry, but companies that want to fully leverage its potential must prioritize their payment infrastructure, says Jess Conroy, founder and CEO of ROH, a payment management platform for the hospitality...

Can I download this The Skift Travel Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!