Why The Customer Experience Is All-Important To A Business

from Inside Strategic Coach: Connecting Entrepreneurs With What Really Matters · host Dan Sullivan and Shannon Waller

Efficiency isn’t enough. A business’s bottom line will suffer if the customer experience isn’t both impressive and consistent. In this episode, Dan Sullivan and Shannon Waller explain the importance of not letting “backstage” activities peek through to customer experience.

Episode metadata supplied by the publisher feed · Published May 8, 2017

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Why The Customer Experience Is All-Important To A Business

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This episode was published on May 8, 2017.

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