Why the Employee Is the New King: Generational Shifts, Feedback, and Retention in Equipment Dealerships

from SATISFYD · host SATISFYD

Ryan sits down with Russ Green, Operations Officer at Machinery Advisors Consortium, to discuss how dealership workforce expectations are shifting across generations. Russ shares why “the employee is the new king,” the importance of moving beyond annual reviews to ongoing discussions, and practical steps leaders can take to boost engagement and retention.

Episode metadata supplied by the publisher feed · Published Oct 2, 2025

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Why the Employee Is the New King: Generational Shifts, Feedback, and Retention in Equipment Dealerships

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