Why the Property Industry Moves Too Slowly

In this week’s No More Waffle, host Ben Madden sits down with Jackie Quinn, owner of Jackie Quinn Estates in Surrey, and Regional Executive for Propertymark, to tackle one of the biggest frustrations in UK property - why the home-moving process takes so long.From the average five-month transaction time to conveyancers bogged down in ID checks and onboarding delays, Jackie explains how a system that once took 10weeks has become painfully slow and complex. Together they ask whether the entire process needs re-engineering and if technology or AI could finally speedthings up.The conversation quickly widens: how artificial intelligence is already changing the way agents work, whether automation will ever replace the human touch, and how remote working is reshaping the next generation of estate agents. They explore the links between culture, resilience and mental health in a post-COVID industry, and what it all means for consumers buying, selling or letting homes. Honest, grounded and forward-looking, this is a must-listen for anyone who wants to understand the real forces shaping modern estate agency.