Why the Year of AI Agents Changed Customer Support Forever (2025 Recap)

The biggest year in AI history is in the books—industry giants, groundbreaking models, and geopolitical shifts have reshaped what’s possible. But what does all this momentum mean for your future? If you’ve ever wondered how advances like open-source breakthroughs, hardware wars, and AI regulation will impact your work, this episode is your essential guide.Join JP Wallhorn and Nic Van Vliet as they unpack the wildest AI year yet, revealing how Chinese models like DeepSeek disrupted assumptions about US dominance. Discover why large companies like Google and Apple are racing to perfect on-device AI—and what it means for privacy, security, and accessibility. You’ll learn how the AI arms race is not just about fancy models, but also hardware innovations in space, data center megastructures, and the next wave of AI-powered robots.We break down the rise of AI agents transforming customer support and automation, and how the industry’s push for more accessible, low-code tools is democratizing software creation—making it easier for anyone to build with AI. Plus, get the inside scoop on impending regulations, the geopolitics of AI hardware, and the crucial role of national security in this high-stakes race.This episode is perfect for entrepreneurs, developers, and industry insiders eager to understand where AI is headed in 2026 and beyond. Whether you're a skeptic or a believer, you'll come away armed with insights on the AI trends that will influence your strategy—and why the next decade will be the era of intelligent agents and space-based data centers.If you want to stay ahead of the chaos and capitalize on the coming AI boom, this is your must-listen. Tune in now—because the future of AI waits for no one.Follow us on @getvibey