Why Trust Is Becoming Financial Services’ Biggest Competitive Advantage with Know Your Customer

Trust has always been at the heart of financial services. But as AI accelerates, financial crime becomes more sophisticated, and regulation continues to evolve, trust is becoming more than a prerequisite - it’s becoming a competitive advantage.Recorded live at Money20/20 Asia, Danny Levy sits down with Claus Christensen, Founder & CEO of Know Your Customer, to explore how financial institutions are rethinking compliance, identity and risk in a rapidly changing world.They discuss how AI is transforming KYC and AML, why compliance is shifting from a back-office function to a strategic advantage, the challenge of building technology for a fragmented global regulatory landscape, and what the future of trust looks like in financial services.Claus also shares the story behind building Know Your Customer, lessons from scaling a global regtech company, and how leaders should think about regulation, innovation and customer trust over the next three to five years.In this episode:Why trust is becoming a competitive advantage in financial servicesHow AI is changing KYC and AMLThe biggest trends shaping compliance and financial crimeBuilding global technology for local regulationWhy compliance is moving from cost centre to strategic assetLeadership lessons from scaling a global regtech businessWhat the future of trust and financial services looks likeWhether you’re a fintech founder, banking executive, compliance leader or simply curious about the future of financial services, this episode explores one of the biggest SHIFTS happening behind the scenes.