Why Video Might Be the Most Powerful Trust Tool in a High-Stakes Industry episode artwork

EPISODE · Apr 29, 2026 · 35 MIN

Why Video Might Be the Most Powerful Trust Tool in a High-Stakes Industry

from Endless Customers · host Endless Customers

Ep.146 - In the world dominated by numbers and spreadsheets, TMA Accounting decided that a YouTube channel was an essential part of what they do. In this episode of Endless Customers, Alex Winter sits down with Marcos Navarro, videographer at TMA Accounting, for a candid conversation about what it actually looks like to build a trust-first video strategy inside a small professional services firm. This episode isn't about making accounting look exciting. It's about using video to answer the questions your buyers are already asking, before they ever reach out to you. Highlights include: Why TMA hired a full-time videographer and what the CEO's buy-in made possible How they get accountants and CPAs to show up with confidence and personality on camera What 7,000 subscribers and 1,200 views per video look like after about a year How they use Google Ads to boost content strategically without relying on paid traffic The Star Wars concept that became one of their strongest-performing videos If you're in a service business wondering whether video can really work for your industry, you’ll connect with Marcos and TMA’s story. Subscribe, leave a review, and follow for more straight-shooting conversations about content, sales, and what it means to lead with trust. #EndlessCustomers #VideoMarketing #SmallBusinessMarketing #AccountingFirm #YouTubeStrategy #ContentMarketing #TrustContent #B2BMarketing #PaidAds #SalesEnablement Click here to read the full article! Marcos Navarro TMA Accounting on YouTube

Episode metadata supplied by the publisher feed · Published Apr 29, 2026

Embed this episode

Ready to play

Why Video Might Be the Most Powerful Trust Tool in a High-Stakes Industry

0:00 35:15

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

Profit Powerhouse Glenn Poulos Glenn Poulos is the co-founder, Vice President, and General Manager of Gap Wireless Inc., a leading product and service distributor for the mobile broadband and wireless markets. With over three decades of experience in sales, he has spent thousands of hours in the field or on the phone with customers and working with salespeople to help create several very successful companies. He is now also the host of this podcast, Profit Powerhouse!Our 20 to 30-min podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY. The Business of Customer Love Mention Me In today's hyper competitive market, building a base of loyal fans has never been more important- or more challenging. The Business of Customer Love podcast will help you to break free from costly one off, transactional relationships and start becoming a brand your customers come back to again and again.Hear from leading experts in the field of customer love on how to create more meaninful relationships with your customers so you can build your business in a more sustainable, profitable way by turning your biggest fans into an unstoppable growth driver.Hosted by Ausha. See ausha.co/privacy-policy for more information. Locala Podcast Lisa Anderson Media, LLC Welcome to the Locala podcast channel! Locala is a local, community magazine packed with personal (human interest) stories located in Ocala, Florida! We believe in the power of stories to connect humanity, customers to businesses, and individuals to the community. Customers Who Click Will Laurenson Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce specific advice to keep your customers clicking.In each episode, you’ll learn from experts sharing tools, success stories and insights on how to grow your eCommerce business.Will Laurenson interviews marketing leaders, from companies such as Fiverr, Virgin Pure, and Jellyfish Group, to help you understand the complete customer journey, their expectations and what is important for the growth of your eCommerce business. We will discuss a variety of industry tools and methods, such as search engine optimization, social media, conversion rate optimization, customer loyalty, referral marketing, and more.Join me, Will Laurenson of Customers Who Click, as we fight to keep your customers clicking!

Frequently Asked Questions

How long is this episode of Endless Customers?

This episode is 35 minutes long.

When was this Endless Customers episode published?

This episode was published on April 29, 2026.

Can I download this Endless Customers episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!