Why Workplace Conflict Is Surging: High Conflict at Work, Part 1 of 4

Workplace conflict is costing US businesses $359 billion a year—and behind a disproportionate share of that damage is high conflict behavior: the kind that ignores limits, escalates faster than most leaders expect, and doesn't respond to the usual playbook. This is part one of a four-part series on high conflict in the workplace, with Bill Eddy, LCSW, JD, Megan Hunter, MBA, and Michael Lomax, JD—lawyer, mediator, and senior speaker and trainer with the High Conflict Institute since 2011.Bill, Megan, and Michael unpack why conflict is surging right now—generational shifts, pandemic fallout, social media polarization, and AI giving people who demonstrate high conflict behavior entirely new tools—and make the case for why prevention has to come before the crisis, not after. If your organization is still treating conflict as something HR handles case by case, this episode is the place to start.It's All Your Fault is produced by TruStory FM.Full Show Notes & ResourcesSubmit a Question | Bookstore | WebsiteWatch this episode on YouTubeImportant Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (01:29) - Why Workplace Conflict Is Rising (02:57) - Trends Driving Workplace Conflict (04:50) - Employees Changing Job Expectations (07:15) - Affects of Social Media (08:59) - Organizational Design and Friction (11:57) - Make Work About Work (14:32) - Divisive vs. Unifying Issues (17:16) - When an HCP Is Involved (20:29) - When the Organization Isn’t Aware (23:55) - Leaders Avoid Conflict (27:42) - Role Playing (29:00) - Growing Comfortable (31:25) - One Thing to Say (32:55) - Wrap Up