Why Would These Workplace Slogans Be Offensive to Employees? episode artwork

EPISODE · Apr 14, 2015 · 4 MIN

Why Would These Workplace Slogans Be Offensive to Employees?

from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban

Dr. W. Edwards Deming advised against relying on slogans and posters as a way of trying to improve quality.Point 10 of his famed 14 points said: Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the systemand thus lie beyond the power of the work force.

Episode metadata supplied by the publisher feed · Published Apr 14, 2015

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