48: Why You Need a Chief Customer Officer (CCO) episode artwork

EPISODE · Apr 7, 2021 · 25 MIN

48: Why You Need a Chief Customer Officer (CCO)

from Breakthrough SaaS Growth with The Jasons · host Jason Whitehead & Jason Noble

The last few years have seen the rise of a new customer focused C-suite role – the Chief Customer Officer. This role is part of the shift to organizations being more customer centric and delivering customer focused outcomes and values. Join us this month for a conversation talking about what this new role is, why it's important and how it fits into the wider organization and why more and more companies are seeing it as part of their strategic shift to customer centricity. Come join us for this unplugged conversation with the two leading Jasons in customer success. Jason Noble, a UK based visionary customer success executive and leader, and Jason Whitehead, a US based customer success and software adoption leader, discuss a variety of topics and issues of importance in the field of customer success. CONNECT WITH THE JASONS Jason Noble on LinkedIn: https://www.linkedin.com/in/jasonnoble1/ Jason Whitehead on LinkedIn: https://www.linkedin.com/in/jasonwhitehead/ ADDITIONAL RESOURCES Follow "The Jasons Take On..." company page on LinkedInFollow "The Jasons Take On..." on TwitterRead Jason Noble's BlogRead Jason Whitehead's Blog (on Success Chain) Visit our webpage at https://thejasonstakeon.com/ to learn more about The Jasons Take On... and to contact us. SPONSORED BY SUCCESS CHAIN! The Jasons Take On is Sponsored by Success Chain! Success Chain provides the tools, services, and support you need to build your change management, user adoption, and customer success capacity. You achieve greater results faster, more effectively, and cheaper than you can working on your own. Learn more at: https://www.successchain.net

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48: Why You Need a Chief Customer Officer (CCO)

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This episode is 25 minutes long.

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This episode was published on April 7, 2021.

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The last few years have seen the rise of a new customer focused C-suite role – the Chief Customer Officer. This role is part of the shift to organizations being more customer centric and delivering customer focused outcomes and values. Join us this...

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