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Why You Should Never Trust A Silent Customer

An episode of the The Three Month Vacation Podcast podcast, hosted by Sean D'Souza, titled "Why You Should Never Trust A Silent Customer" was published on August 28, 2021 and runs 12 minutes.

August 28, 2021 ·12m · The Three Month Vacation Podcast

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Episode Description

We tend to think all is well with the world when no one complains.

Yet, most customers rarely complain. Instead, they just walk out of the door, without saying a word.

A silent customer is not necessarily an asset.

How can you get your customer to be a little more 'noisy'β€”and why you should start now.

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