Why Your Customer Service Sucks (And What You Can Do About It) episode artwork

EPISODE · Jul 26, 2021 · 1H 13M

Why Your Customer Service Sucks (And What You Can Do About It)

from Let Me Speak To A Manager

Does your company treat you like trash? In this episode, Frank and Ian dig into the underlying reasons for the miserable state of customer service. From unhappy employees to an overreliance on outsourcing and technology, we discuss steps any business can take to become more customer-centric (and thus, more profitable).

Episode metadata supplied by the publisher feed · Published Jul 26, 2021

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Why Your Customer Service Sucks (And What You Can Do About It)

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