EPISODE · Jun 26, 2026 · 19 MIN
Why Your R410a AC Is Quietly Costing You $400 a Year
from The Human Diagnostic
I got a call on a Tuesday in early August. Customer in a newer build out in Piedmont, second house from the corner on a cul-de-sac. He had not had any issue with his HVAC. Nothing was broken. The system was a builder-grade Goodman, ten years old, working fine. He said on the phone, I need somebody to come out and quote me a new system, today if you can. I told him I had room about three in the afternoon. I drove out. His system was running. I checked it. Coil was clean enough. Refrigerant was on. Static pressure was a little high because of the ductwork, but nothing emergency. Filter was fresh. I asked him what was wrong. He said, nothing is wrong. I just need to upgrade. I asked him why now. He said, the neighbor got a new system last week. The one across the street. Variable speed something. Heat pump, I think. He said it is so quiet you cannot hear it run. He said his electric bill dropped already. I asked what made him want the upgrade in particular. He said, I do not want to be the last guy on the street with the loud unit. I have been doing this for forty-five years. I know this customer. I have a name for it now that I did not have for the first thirty years of running into him. There is a body of research on what was happening at his kitchen table that day. A team of researchers, Andrew Przybylski and colleagues out of the UK and the Netherlands, published in 2013 a definitional paper on what they called fear of missing out, FOMO, as a measurable psychological construct. They built a scale to assess it. They tied it to social media use and to general life satisfaction. Core line: "If you are a customer who recognizes yourself in this, the lesson is that the discomfort you are feeling when you look at your neighbor's new install is not actually about HVAC." Give Us A Shout Thanks for tuning in to Hartzell's Heat & Air, your trusted HVAC experts in Oklahoma and beyond. From Kingfisher to coast-to-coast consulting, we design, install, and maintain smart, efficient systems that deliver year-round comfort. We're employee-owned, family-run, and powered by 45+ years of experience. Whether it's AI-powered thermostats, geothermal systems, or classic tune-ups, we deliver upfront pricing, expert care, and warranties that back it all up. 🛠️ Book Online:https://book.housecallpro.com/book/Hartzells-Heat--Air/4a569038b3dc460daf2d5f6497b18351?v2=true🌐 www.hartzellsheatair.com📞 (405) 375-4822 🚛 Trane Comfort Specialist • Mitsubishi Diamond Dealer • ClimateMaster Elite🛡️ VIP Comfort Club • Remote Monitoring • Extended Warranties 📲 Follow us for tips, updates, and real-world installs:YouTube: @hartzellsheatair6003X: https://x.com/HartzellsHVACFacebook: facebook.com/hartzellsheatairLinkedIn: Dave Hartzell Built on trust. Backed by warranty. Designed for comfort.
What this episode covers
I got a call on a Tuesday in early August. Customer in a newer build out in Piedmont, second house from the corner on a cul-de-sac. He had not had any issue with his HVAC. Nothing was broken. The system was a builder-grade Goodman, ten years old, working fine. He said on the phone, I need somebody to come out and quote me a new system, today if you can. I told him I had room about three in the afternoon. I drove out. His system was running. I checked it. Coil was clean enough. Refrigerant w...
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Why Your R410a AC Is Quietly Costing You $400 a Year
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