EPISODE · Sep 15, 2025 · 43 MIN
Why Your Recognition Strategy Isn’t Working (And How to Fix It)
from HR Leaders
In this episode of the HR Leaders Podcast, we speak with KeyAnna Schmiedl, Chief Human Experience (People) Officer at Workhuman, about reimagining recognition in the age of AI.KeyAnna shares how Workhuman is using AI to enhance - not replace - human connection, from just-in-time recognition to personalized career support. She explains why recognition must go beyond rewards, how to build cultures where people feel truly seen, and why strategic investment in recognition is a business imperative, not a nice-to-have.🎓 In this episode, KeyAnna discusses:The ROI of recognition and its cultural impactWhy recognition is more than just rewards and bonusesCreating just-in-time, personalized employee experiencesHow AI enhances human connection instead of replacing itWhy trust, authenticity, and care should anchor HR strategy🙏 Thanks you to our series partner - Greenhouse.Get measurably better at hiring with smarter, more efficient solutions – powered by built-in AI: https://www.greenhouse.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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What this episode covers
KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, explains how recognition drives culture, belonging, and retention when done right. She shares how AI can enhance human connection with timely, personalized recognition and why trust, authenticity, and care must remain at the center of every HR strategy.
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Why Your Recognition Strategy Isn’t Working (And How to Fix It)
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