EPISODE · Sep 15, 2025 · 47 MIN
Wicked Problem Solving with Tom Wujec
from Problem Solved: The IISE Podcast · host Institute of Industrial and Systems Engineers
What if the way we think about problems is holding us back from solving them? Tom Wujec — designer, technologist, and multiple-time TED speaker — joins Problem Solved to explore how visual problem solving can help industrial and systems engineers tackle challenges of every size, from simple process fixes to wicked problems like climate change and AI disruption.In this episode, we discuss:Why traditional problem-solving methods often failThe four types of problems — simple, complicated, complex, and wicked — and why they need different approachesThe power of “plays” — structured, visual activities that align teams and unlock solutionsHow visualization frees up mental bandwidth, builds shared understanding, and drives better decisionsFive key shifts engineers can make to become better collaborative problem-solversWhether you work in manufacturing, healthcare, tech, or supply chain, Tom’s approach will expand your toolkit and transform the way you lead teams through today’s most complex challenges.Watch this episode on YouTube to see Tom's method's in action!tomwujec.comTed TalksBuild a Tower, Build a TeamGot a Wicked Problem? First, Tell me how you make ToastMaking Ideas Visible3 Ways the brain creates meaning"Art Before Breakfast" by Danny GregorySponsor: This episode is sponsored by IISE’s Performance Excellence Webinars. Learn from global thought leaders on operational excellence, data analytics, leadership, and more.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email [email protected]
What this episode covers
What if the way we think about problems is holding us back from solving them? Tom Wujec — designer, technologist, and multiple-time TED speaker — joins Problem Solved to explore how visual problem solving can help industrial and systems engineers tackle challenges of every size, from simple process fixes to wicked problems like climate change and AI disruption.In this episode, we discuss:Why traditional problem-solving methods often failThe four types of problems — simple, complicated, complex, and wicked — and why they need different approachesThe power of “plays” — structured, visual activities that align teams and unlock solutionsHow visualization frees up mental bandwidth, builds shared understanding, and drives better decisionsFive key shifts engineers can make to become better collaborative problem-solversWhether you work in manufacturing, healthcare, tech, or supply chain, Tom’s approach will expand your toolkit and transform the way you lead teams through today’s most complex challenges.Watch this episode on YouTube to see Tom's method's in action!tomwujec.comTed TalksBuild a Tower, Build a TeamGot a Wicked Problem? First, Tell me how you make ToastMaking Ideas Visible3 Ways the brain creates meaning"Art Before Breakfast" by Danny GregorySponsor: This episode is sponsored by IISE’s Performance Excellence Webinars. Learn from global thought leaders on operational excellence, data analytics, leadership, and more.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email [email protected]
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Wicked Problem Solving with Tom Wujec
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