[WiCS PowerUp Masterclass S2:E2] AI as Your CS Co-Pilot: How CS Teams Are Driving Real Impact episode artwork

EPISODE · Jun 2, 2025 · 46 MIN

[WiCS PowerUp Masterclass S2:E2] AI as Your CS Co-Pilot: How CS Teams Are Driving Real Impact

from Women in Customer Success Podcast · host Marija Skobe-Pilley

Text us your questions and thoughts!Welcome to another Women in Customer Success limited edition episode, where we bring you an exclusive PowerUp Masterclass in partnership with our friends at Gainsight. In today’s conversation, we tackle AI's biggest myths, explore practical use cases, and discuss how leading CS teams are already leveraging AI to mitigate risk, personalize at scale, and drive revenue growth.You’ll hear lots of practical examples of the daily use of AI in customer success. Buckle up and tune in.FeaturingEduardo Amorim, VP of Customer Success, SendcloudKate Neal, Senior Director of Customer Success, GainsightMarija Skobe-Pilley, Founder of Women In CS👉 Follow Eduardo on LinkedIn: https://www.linkedin.com/in/eduardo-a-b4468459/👉 Follow Kate on LinkedIn: https://www.linkedin.com/in/katemneal/👉 Learn more about Gainsight: https://www.gainsight.com/__________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success Website - https://www.womenincs.co/podcast LinkedIn - linkedin.com/company/womenincsHost Marija Skobe-PilleyLinkedIn - https://www.linkedin.com/in/mspilley/Check out our Courses:The Revenue CSM  - https://womenincs.co/the-revenue-csm

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Text us your questions and thoughts! Welcome to another Women in Customer Success limited edition episode, where we bring you an exclusive PowerUp Masterclass in partnership with our friends at Gainsight. In today’s conversation, we tackle AI's biggest myths, explore practical use cases, and discuss how leading CS teams are already leveraging AI to mitigate risk, personalize at scale, and drive revenue growth. You’ll hear lots of practical examples of the daily use of AI in customer success. ...

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[WiCS PowerUp Masterclass S2:E2] AI as Your CS Co-Pilot: How CS Teams Are Driving Real Impact

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