William Ingham, Chief People Officer, Visa Europe, Poshmark, Ouro

Leveraging Culture for Business Success with Will on the Built by People PodcastIn this episode of the Built by People Podcast, the host Dave invites Will, an experienced HR executive with over 20 years in the people function, to discuss his career journey and insights on corporate culture. Will shares his experiences with companies such as International Banana Republic, Visa Europe, Poshmark, and Oro, and his upcoming work on leadership development and culture. He elaborates on a case study involving a multinational bank where effective culture measurement helped mitigate internal fraud, saving millions in fines. Will emphasizes the inefficacy of traditional engagement surveys and advocates for behavior-based culture assessments. He also discusses his work with Icey Tech's Culture Scope and its significant benefits. Additionally, Will touches on balancing performance expectations with a healthy culture and talks about the evolving nature of leadership towards a multisensory approach. The episode concludes with Will's advice for HR leaders on embracing intuitive and data-validated leadership strategies.00:00 Introduction to the Built by People Podcast00:38 Meet Will: A Journey Through HR Leadership01:27 The Untapped Potential of Company Culture03:02 Effective Culture Measurement Strategies04:52 Balancing Performance and Healthy Culture06:32 Innovative Approaches to Culture Measurement08:19 Parting Advice for HR Leaders