Win, love, grow: a customer service strategy

from Business Essentials · host SoundCartel

Investing in your customers’ growth is a smart strategy, according to Trent Innes, Chief Growth Officer at SiteMinder. Trent calls this approach “win, love, grow”, by focusing on continually winning the customer every month, not just at the point of sale. By making your customers’ growth a priority, he says, you create a foundation for mutual prosperity and long-term business success. Business Essentials Daily is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.

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This episode was published on July 14, 2024.

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