Winning Clients With Social CRM

This episode of the More Clients Podcast is an interview with Eric Quanstrom, Chief Marketing Officer of Social CRM vendor Nimble. Before jumping straight in to the podcast I want to explain a little bit about Social CRM and how we can use it to help us win clients. CRM or Customer/Client Relationship Management systems have been around for quite a while. They allow you to store client and prospect profiles, log any communications you have with them, plan activities with them and (on some systems) to plan and track specific sales opportunities. What Social CRM systems do is add […]