Winning the Battle for Talent Podcast -- EP 1 -- The Level Setting Episode

Retaining and engaging key talent has never been more critical. Welcome to Winning the Battle for Talent, the podcast where our J.D. Power Customer Service Experts discuss the latest trends and what companies are doing to improve people management, reduce attrition and most importantly, help their employees thrive. EP1 features a discussion with: -- Michael Vermillion, Vice President and General Manager of J.D. Power Travel & Hospitality Intelligence. -- Mark Miller, Practice Leader, Customer Service Advisory, J.D. Power -- Brian Kearney, Sr. Consultant, Customer Service Advisory, J.D. Power and Co-Founder, 5th Talent International