Winning the Battle for Talent Podcast -- EP 5 -- 4 Imperatives for the Frontline Supervisor: Pt. 1

On the latest episode of “Winning the Battle for Talent,” our experts begin a 4 part discussion around the 4 Imperatives of the Frontline Supervisor During the Great Resignation (and Beyond). We start by digging into the first imperative: changing your mindset. EP5 features a discussion with: -- Michael Vermillion, Senior Managing Director, Global Business Intelligence, J.D. Power -- Mark Miller, Practice Leader, Customer Service Advisory, J.D. Power
 -- Scott Killingsworth, Director, Customer Service Advisory, J.D. Power -- Ted Nardin, Sr. Consultant, Customer Service Advisory, J.D. Power and President, 5th Talent International