Within Reason with Mike Matson: Renea Wilson, Stormont Vail Health Patient Experience Team Leader

One of the overlooked aspects of healthcare is the patient experience, creating an environment that makes a patients stay as easy and streamlined as possible. Today, we visit with Renea Wilson and Christie Bergeron, who manage the Patient Experience Team who aim to connect with their patients. They share the work that they put in in order to keep this system running, and how they hope to streamline the patient experience.