Woe To The Loyal Consumer
from We Are the Machines
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! You just said yes to a loyalty program to save ten dollars on groceries, and you may have said yes to a lot more than a discount, because in Episode 25, Woe to the Loyal Consumer, I walk through what actually happens to your data the moment you hand over your email and phone number at checkout, using real cases: a Gap cashier who couldn't understand why I said no, a Tim Hortons app that tracked location even when it was closed, and a woman who lost $1,000 in loyalty points in 25 minutes. This episode picks apart what happens after people say yes, using real cases, walk through the privacy law that is supposed to protect you, and give you one question to ask before you join a rewards program again.
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