Words That Change Minds The 14 Patterns for Mastering the Language of Influence Shelle Rose Charvet

Are there people in your life you just can’t understand? Talking to them sometimes feels like they’re speaking a different language—and according to communication and influencing language expert Shelle Rose Charvet, in many ways, they are. She contends that each individual makes sense of the world in a unique way. However, if you learn how someone else thinks, you can consciously match their frame of reference and speak in a language they understand. This powerful skill can help you build positive relationships and influence others to help you achieve your goals.In this guide, you’ll learn 14 kinds of mental habits that explain how people think—and, consequently, why they act the way they do. In our commentary, we’ll help you apply Charvet’s insights into human nature with additional tips for use in the workplace. We’ll also offer counterpoints to some of Charvet’s claims about psychology from books like Surrounded by Idiots and The Extended Mind.