Workers' Compensation What It Is, Why It Matters, and Where It's Headed

In this episode of Alliance Insights, Dr. Claire Musselman dives into the human side of workers’ compensation. From the history of the system to modern challenges, she explains why empathy, communication, and dignity matter in every claim—and how they lead to better outcomes for employees and organizations alike.

Episode 131 of the Alliance NOW! Risk & Insurance Podcast Series podcast, hosted by The National Alliance for Insurance Education & Research, titled "Workers' Compensation What It Is, Why It Matters, and Where It's Headed" was published on September 25, 2025 and runs 58 minutes.

September 25, 2025 ·58m · Alliance NOW! Risk & Insurance Podcast Series

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Summary

In this episode of Alliance Insights, Dr. Claire Musselman dives into the human side of workers’ compensation. From the history of the system to modern challenges, she explains why empathy, communication, and dignity matter in every claim—and how they lead to better outcomes for employees and organizations alike.

Episode Description

In this episode of Alliance Insights, Dr. Claire Musselman dives into the human side of workers’ compensation. From the history of the system to modern challenges, she explains why empathy, communication, and dignity matter in every claim—and how they lead to better outcomes for employees and organizations alike. Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

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