Workflow is the New Money Flow: Crafting your Client Experience episode artwork

EPISODE · Sep 8, 2022 · 31 MIN

Workflow is the New Money Flow: Crafting your Client Experience

from Managing Client Disputes for Service Providers | Fixing Burnout, Scope Creep, Contract Issues · host Sheila M. Wilkinson, LMSW, Esq.

Want to know how to get amazing clients and have them refer more just like them? Then you're not going to want to miss this episode! Today, we're expanding on the idea of planning a bit - we'll be talking about what it means to create FLOW - PROCESSES - a WORK/FLOW - one that ensures that you and the person you're potentially going to serve, or currently serve, as a client, a guest, a customer, whatever - have the best experience possible. From start to finish. From the moment you meet, to the moment you send them on their way. In this episode, we're covering: Who should have a WORKFLOW  What a WORKFLOW really is, where you should use it, and why it's important How your WORKFLOW is magical and can get you the right clients, the right work, the right pay At the end, as always, I leave you with a bit of homework to start taking action today.  Y'all ready? Let's do this! >>>  My mission is to help service-based professionals figure out exactly what they want, realize it's 100% within reach, and create a simple, actionable plan that will get them there (without having to burn everything to the ground and start from scratch!). I'd love to support you, too! Here are some ways you can start creating your rich, happy life today: Start setting clear expectations with clients with this FREE Contracts Guide! Get to the bottom of your top 3 most frustrating situations and people TODAY in this Managing Expectations Mini-Course! ($19)  Get Boundaries *and* Balance in this On-Demand Workshop ($29) Build a healthier lifestyle and add more joy in your life in this FREE On-Demand Masterclass! Tag me, follow me, and DM me with your thoughts and questions: Instagram @sheilamwilkinson and Facebook @lawyercoachsheila Rate this podcast/episode on Apple Podcasts here Not on Apple Podcasts? No worries! Rate and Review on our site and make sure to leave a question for a future episode! Learn more about me here: https://sheilawilkinson.com Free Stuff, Fun Stuff, Links & More: https://sheilawilkinson.com/links Resources from the Show: Danny Ozment, Emerald City Productions: https://dannyozment.com (Not an affiliate link; I just loved my experience with Danny so much, and I want to share his expertise with the whole wide world!)

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