Workflow is the New Money Flow: Crafting your Client Experience
Episode 31 of the Managing Client Disputes for Service Providers | Fixing Burnout, Scope Creep, Contract Issues podcast, hosted by Sheila M. Wilkinson, LMSW, Esq., titled "Workflow is the New Money Flow: Crafting your Client Experience" was published on September 8, 2022 and runs 31 minutes.
September 8, 2022 ·31m · Managing Client Disputes for Service Providers | Fixing Burnout, Scope Creep, Contract Issues
Episode Description
Want to know how to get amazing clients and have them refer more just like them? Then you're not going to want to miss this episode! Today, we're expanding on the idea of planning a bit - we'll be talking about what it means to create FLOW - PROCESSES - a WORK/FLOW - one that ensures that you and the person you're potentially going to serve, or currently serve, as a client, a guest, a customer, whatever - have the best experience possible. From start to finish. From the moment you meet, to the moment you send them on their way.
In this episode, we're covering:
- Who should have a WORKFLOW
- What a WORKFLOW really is, where you should use it, and why it's important
- How your WORKFLOW is magical and can get you the right clients, the right work, the right pay
At the end, as always, I leave you with a bit of homework to start taking action today.
Y'all ready? Let's do this!
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My mission is to help service-based professionals figure out exactly what they want, realize it's 100% within reach, and create a simple, actionable plan that will get them there (without having to burn everything to the ground and start from scratch!). I'd love to support you, too!
Here are some ways you can start creating your rich, happy life today:
- Start setting clear expectations with clients with this FREE Contracts Guide!
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Danny Ozment, Emerald City Productions: https://dannyozment.com (Not an affiliate link; I just loved my experience with Danny so much, and I want to share his expertise with the whole wide world!)